Shipping policy

Order Processing

All orders are processed within 2 business days after receiving your order confirmation email.

You’ll receive a notification when your order has shipped.

Note: We do not ship on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping - [3–7 business days] - [Calculated at checkout]

Expedited Shipping - [2–3 business days] - [Calculated at checkout]

Overnight Shipping - [1 business day] - [Calculated at checkout]

Delivery times are estimates and may vary depending on location and external factors.

International Shipping

We currently do not offer international shipping.

If available, international shipping rates and delivery timelines will be calculated at checkout.

Note: International orders may be subject to customs duties or taxes. These are the responsibility of the customer.

Shipping Restrictions

We do not ship to:

1. P.O. Boxes (for some courier services)
2. Certain remote or restricted regions
3. Please contact us if you're unsure whether we can ship to your address.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number.

You can use this to follow your package’s journey until it arrives at your doorstep.

Delays or Issues

While we do our best to ensure timely delivery, shipping delays may occur due to:

1. Weather conditions
2. Carrier-related issues
3. High volume during holidays or sales

If your order is significantly delayed, contact us at contact@evasparkle.com and we’ll do our best to help.

Lost or Damaged Packages

If your order arrives damaged, or appears to be lost in transit, please contact us right away at contact@evasparkle.com with your order number and details.

We’ll work with the carrier to resolve the issue as quickly as possible.